Get in Touch

Get in Touch

Need help with your Immediate Kpay account? Don’t worry, our dedicated support team is here to assist you. Feel free to reach out to us via email or phone, whichever is most convenient for you.

Please keep in mind that our support team is experts in providing technical and general support for Immediate Kpay, and can also assist with questions about our Immediate Kpay build-it version.

If you have any concerns regarding your trading activities, please direct them to one of our execution brokers. If you haven’t yet set up an account with one of our approved brokers, let us know and we will quickly connect you with them.

Discussion Time

Get in touch with our team anytime between Monday and Friday, from 9:00 am to 6:00 pm, UTC+8, for all your assistance needs.

If you require assistance with technical matters or wish to gain a deeper understanding of our trading platform, our dedicated team is available to ensure you maximise your experience with Immediate Kpay.

Please note that your personal information could potentially be disclosed to third-party entities that offer trading services, as outlined in the privacy policy on the website.