Contact Us

Do you need assistance with your Immediate Kpay account? Fret not, our dedicated customer support team is available to help. Feel free to get in touch with us via email or phone, whichever suits you best.

It’s important to note that our support team are experts in providing technical and general assistance for Immediate Kpay, and can also help with inquiries about our Immediate Kpay build-it version.

If you have any questions regarding your trading activities, please reach out to one of our execution brokers. If you haven’t yet established an account with one of our approved brokers, inform us and we will promptly connect you with them.

Time for a Chat

Reach out to our team at any time from Monday to Friday, from 9:00 AM to 6:00 PM, UTC+8, for all your support requirements.

For those in need of help with technical issues or wanting to expand their knowledge of our trading platform, our specialized team is here to help you make the most out of your time with Immediate Kpay.

Kindly be aware that there is a possibility of your personal data being shared with external parties providing trading services, as stated in the privacy policy available on our website.